Thank you for shopping at Panfikh International. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience.
1. Returns
ORDERS, ONCE PLACED, CAN BE CANCELLED ONLY WITHIN 48 HOURS. AFTER THIS, NO CANCELLATION WILL BE ACCEPTED.
Panfikh International assures you to provide and offer with the best quality Online product that is beautiful and robust. Although, in case if the product is deemed to be returned or replaced due to unavoidable circumstances, following measures are required to be taken in consideration.
-
Cancellations and Refunds will not be accepted on customised items and products.
-
Refunds will be only made if the product is damaged beyond repairing or is been lost.
-
Replacements will only be made if the product shipped is wrong or damaged.
-
For more details and assistance, mail us at support@panfikh.in
Policies for the exported Item and Foreign customers
Kindly Note that the orders that have been exported and received by customers outside India will not be replaced, refunded or returned.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
“Panfikh processes refunds within 4-7 business days.
3. Exchanges
If you need to exchange an item for a different one, please contact our customer service team at support@panfikh.in. We will guide you through the exchange process.
4. Non-Returnable Items
Some items are non-returnable, including:
- Personalized items
- Gift cards
- Downloadable software products
- Perishable goods
5. Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Our Shipping policies are as follows:
-
We use third party delivery partners to get your product delivered with great reliability.
-
Handling time/ production time is approx. 2-3 weeks and shipping may take 1-2 weeks in transit.
-
Contact details and email address is mandatory for placing the order.
“Panfikh offers reliable shipping with a delivery timeframe of 4-7 business days.”
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@panfikh.in with details and photos of the product. We will work to resolve the issue promptly.
7. Contact Us
If you have any questions about our refund and return policy, please contact us at support@panfikh.in.
